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University of Pittsburgh    
2019-2020 Undergraduate Catalog 
  Sep 17, 2021
2019-2020 Undergraduate Catalog [Archived Catalog]

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Minimum Credits: 3
Maximum Credits: 3
Six Sigma is a disciplined, data-driven approach to process improvement aimed at the near-elimination of defects from every product, process, and transaction. Six Sigma utilizes the following five-phase problem-solving methodology known by the acronym DMAIC: 1. Define the projects, the goals, and the deliverables to customers (internal and external). Describe and quantify both the defect and the expected improvement. 2. Measure the current performance of the process. Validate data to make sure it is credible and set the baseline. 3. Analyze and determine the root cause(s) of the defects. Narrow the causal factors to the vital few. 4. Improve the process to eliminate defects. Optimize the vital few and their interrelationships. 5. Control the performance of the process. Lock down the gains. BUSSCM 1780 six sigma is designed to provide the student not only with strong theoretical knowledge of the Six Sigma green belt body of knowledge, but also with practical, hands-on, experience-based learning through the application of Six Sigma tools and techniques via in-class labs.
Academic Career: Undergraduate
Course Component: Lecture
Grade Component: Letter Grade
Course Requirements: PREQ: BUSQOM 0050 and 1070; PLAN: Accounting, Finance, General Management, Global Management, Marketing, Business Information Systems, Human Resources Management, Supply Chain Management, Undeclared CBA majors

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