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CLRES 2220 - APPLYING QUALITY IMPROVEMENT METHODS IN THE CLINICAL CONTEXTMinimum Credits: 1 Maximum Credits: 1 Over the course of eight 2hr sessions, we aim to build knowledge of basic quality improvement (QI) concepts and apply QI methods to the clinical setting, to facilitate an integration of the front-line perspective into translating research into practice. More specifically, this includes problem definition and contextual inquiry concepts and tools, including process mapping, value stream modeling, selection of measures, Pareto analysis, understanding of variability of quality measures, and design of sustainable interventions. This content will be interwoven with concepts of healthcare workplace culture, leadership, and health system science, such as Just Culture and human factors engineering, which in turn facilitate stakeholder engagement in the improvement process and lead to successful and sustainable interventions. Academic Career: Graduate Course Component: Lecture Grade Component: Grad LG/SNC Basis
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